• What is your delivery area?

We deliver all over North Florida, including St. Augustine, Fernandina, Yulee, Ponte Vedra and Ponte Vedra Beach, Orange Park, as well as all of Jacksonville and all the beach communities.

  • Are the prices on the website for hourly rentals?

No. The prices are based on a calendar day. We will work with you to deliver the order as early as you need it that day to give you plenty of time for set up. Under certain circumstances that have been pre-negotiated, we may deliver the order a day early without incurring extra charges. We typically pick up the order the day after the event unless the venue will not hold overnight, in which case an additional fee will be charged for a late night pickup.

  • When will you deliver my items?

That really depends on your needs and the venues restrictions. The weekends are typically our busiest time for deliveries. We work at many venues that require same day deliveries. If your event is at a private residence or a venue without these restrictions, and if there is no conflict of scheduled items the day before, we prefer to deliver a day beforehand and pick up the following day. Whenever you reserve your items, we ask that you let us know what your preferences and event times are. We will contact you to give you a timeframe of when we plan to arrive.

  • Why are chairs such an important part of an event?

Many people don’t realize that chairs are actually an important part of the overall decor in your event or wedding. Many photographers will take pictures and these chairs will play an important part in telling the story of your event, wedding, or party later.

  • What types of chairs does Premier Furniture Rental LLC offer?

Please check our Catalog for a complete listing of our inventory and pricing.

  • How do I reserve my items?

You may reserve your items by contacting us via email, phone, or sending a message from our contact us page.

Email: premierfurniturerental@gmail.com

Phone: 904-357-0743

  • Why do I have to pay a deposit?

The deposit is for us to hold all of the items that you are requesting, specifically for you, for your date. Once you reserve the items, they are removed from inventory so we can no longer rent them to anyone else. This is to guarantee that we will have all of the items that you reserved.

  • Is my deposit refundable if I change my mind?

Since we are holding all of the items specifically for you, the deposit is non-refundable.

  • Can you do a site visit to go over what all I need?

For large events, we are more than happy to come out and meet with you to take a look at your event space. We do charge a $50 fee per site visit, however that will be credited back to you once you reserve your items.

  • What is the optional damage waiver?

We offer an optional damage waiver, which would add 10% to your order. This damage waiver covers accidental damages to your rented items. We do strongly recommend adding this to your order to avoid unexpected charges after your event is over. Please see our terms and conditions for details on what the damage waiver does and does not cover.

  • How far in advance do we need to reserve our items?

As early as possible. This is the best way to ensure that we will have in stock the items you want. Our custom pieces tend to book out very early, as we have limited quantities of them available.

  • Can you deliver to my event/party/venue?

Of course we can! Our standard delivery to all of Jacksonville and Jax Beach, Orange Park, Ponte Vedra and Ponte Vedra Beach is $99. St Augustine, Fernandina, and Yulee will be an extra fee. Our normal delivery/pickup hours are from 8 AM to 12 AM. Any delivery or pickup required outside of these hours will incur an additional fee.

  • Do you have an order minimum for delivery?

No, since we charge a flat fee there is no minimum order for delivery. You can also pick up smaller orders from our warehouse, but please note that some of our items are not available for pickup.

  • What else should I know about delivery/pickup services?

Delivery and pickup services include curbside, ground level delivery only. This means that we will drop your items off no more than 100 feet from where we can get our delivery vehicle. If you need your items taken up stairs, or further than 100 feet from our delivery vehicle, then please contact us before your event so that we can quote you a price beforehand, and schedule our deliveries accordingly. Any additional labor will be billed at $25 per man, per half hour. We have the right to refuse additional services not known to us before the delivery if it will cause a conflict with another scheduled delivery. Whomever is in charge of receiving your delivery will need to be onsite when we arrive to count and check all items and to sign off that the items were received. You will be given a timeframe of when we are expected to arrive approximately 1 week before your event. To keep our delivery charge as low as possible, we have to coordinate our deliveries based on the area that they are in and the time of the events. If you need us to be at your event at a specific time, then please contact us before your event. You will also be given a timeframe of when we will return to pickup the items. If the items are not ready to be picked up when we arrive, or if your event is over later than planned, you will be charged an additional fee of $25 per man, per half hour for our crew’s idle time. Ready to be picked up means that the items need to be organized in the same fashion and location as we dropped them off. Our normal delivery/pickup hours are from 8 AM to 12 AM. Any delivery or pickup required outside of these hours will incur an additional fee. If there any major changes or last minute updates that were not disclosed beforehand, we may charge an additional fee depending on the change.

  • How much is the deposit?

We charge 50% of the total order as the deposit.

  • Can I make changes to my order after it is placed?

Yes! Outside of 60 days prior to your event, you may adjust your order as much as you would like. Remember that the deposit is non-refundable, so if you were to reduce more than 50% of your order, you would be forfeiting a portion of your deposit. All changes, final counts, and final payments are due 10 days prior to your event. You may always add to your order, as long as we have the additional items available.

  • What if there is bad weather on the day of my event?

We hope this is not the case. However, the weather in Florida is unpredictable. We recommend that you have a backup plan in place in the event of bad weather, and that you inform us beforehand of your backup plan so that we can try to schedule our deliveries accordingly. We do not offer any refunds in the event of bad weather, as it is completely out of our control. We will work with you to choose another date that we have available if you need to.

  • What if I need to contact of someone afterhours the day of my event?

In case of an emergency please feel free to call us and leave a message if no one answers. Someone will call you back as soon as possible.

4160 Southside Blvd.

Suite 4-5

Jacksonville, FL. 32216

904-357-0743

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©2019 BY PREMIER FURNITURE RENTAL LLC